Essentials for Support Staff
This full day course is designed for legal support staff.
The course will highlight the key duties that fall on all staff within a law firm, regardless of their qualifications and expertise.
It will particularly focus on aspects ethics and compliance which we all must adhere to and to ensure what it means to protecting the reputation of the profession.
- Introduction of Legal Practice
- Client Care and Data Protection
- Communication with:
Clients,
Lawyers,
Courts;
and others
- Client Due Diligence
- Money matters
- Anti Money Laundering Regulations
- Conflict of Interest
- Roles of COLP; COFA and MLRO
- Reporting a suspected matter
- Safe Practicing Tips
At the end of this course you should be able to:
understand the core responsibilities of being a support staff i.e., legal assistant, paralegal.
understanding of ethics of the profession and compliance with the regulatory requirements.
dealing with client and third parties;
importance of customer service.